Case Studies - What happens when things go wrong?

1. Licence 999 prevents Police closing premises under a “Closure Notice”

We received a call to our hotline when a City Centre bar operator was faced with the Police seeking to close them down as a result of them having failed to complete fire evacuations tests over the last month, and recording the results in a log book, something required by way of a condition on the licence. On advising the client that a Closure Notice did not require the premises to close and that the conditions were in any event almost certainly unenforceable following the introduction of the Fire Safety Order, the premises remained open.

2. Council seek to suspend a Premises Licence when fee paid

We very recently received a call to our Licence 999 hotline from an operator who had the Police in his premises demanding them to be closed immediately for non payment of the annual fee.

We were able to obtain evidence that the fee had been paid, and in fact the Police were wrong to ask for the closure of the premises for non payment of the fee, and the premises remained open for trade.

3. Licence999 Keeps Open Pub Threatened With Closure Day Before The World Cup Begins

Our hotline received a call from a licensee the day before the start of the 2010 World Cup. He had been served with a Closure Notice for breach of licence conditions. Our team got straight to work, advising the client on compliance and the legal effect of the Closure Notice. Through urgent negotiations with the Police, we were able to ensure that the World Cup opening ceremony was not missed at this particular pub.

4. DPS Walks Out On Friday Evening – Licence999 Keeps The Bar Open

The DPS of a pub in London fell out with his employers and walked out on a Friday evening, at the start of the busiest period of the week. Using our out of hours emergency DPS facility, our client was able to nominate a temporary manager to cover the weekend before a permanent DPS was arranged on the Monday morning. Without our assistance, the bar would have had to shut for the weekend.

5. Clubbers Still Dancing

Using emergency powers, the Police closed down a nightclub for alleged serious crime and disorder. This would have meant that the club remained closed for the three weekends before the final review hearing, by which time the club would have gone bust. Our team launched into action, obtained a hearing within two days of the club being closed down, immediately before the very first weekend, and persuaded the Licensing Committee to reopen the club during the intervening weeks, subject to conditions.

6. Called to interview by the Police for non existent offences

A night club owner rang the Licence999 team having been requested to attend an interview for suspected offences under the Licensing Act due to providing an insufficient number of Door Supervisors. Our client thought he had been complying with his licence. The Licence999 Team got straight to work and soon it became clear that the Police had been referring to an old and out of date licence. Without our intervention our client would not have had the confidence to challenge the Police position.