Checklist

• Make sure you and your staff are familiar with the licensing activities, hours of operation and conditions on the licence
• Carry out staff training and make a record of it. (You could use the nationally recognised qualifications such as National Certificate for Premises Licence Holders and the National Certificate for Designated Premises Supervisors) (Both links open in a new window)
• Comply with the conditions on the licence
• Make sure you comply with the obvious conditions e.g. notices on display, doors and windows to be closed
• Make sure you comply with the sensitive conditions e.g. the use of the outside area
• Make sure that the statutory requirements are complied with:
  • Summary of the licence is displayed
  • The premises licence is kept safely
  • The Section 57 notice is on display
• If the DPS is away for a considerable time then obtain his written authority for other members of staff
• If there is an incident or complaint, try to react positively
• Communicate with your customers about making too much noise when outside your premises
• Try and communicate regularly with your neighbours

Serve Legal

Serve Legal provides an independent test purchase service for retailers of age restricted products across the UK to check your staff are checking young people for ID.